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Boosting Benefits with Consumer Duty

At the Financial Conduct Authority, we strive to protect consumers from unauthorised firms, who often make false promises to lure unsuspecting victims. We monitor these activities, ensure individuals understand the regulations and ethical rules of the financial sector, and provide information to help people make informed decisions and avoid being defrauded. If you’re ever unsure about a financial service, contact us for guidance. We are here to help you make wise and informed choices, so don’t let unauthorised firms ruin your financial future.

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FCA: Banks on Guard Against Postal Laundering

The FCA and the Post Office have collaborated to introduce strengthened regulations to combat money laundering using the Post Office. Together, they have determined that this can be done without encroaching on customers rights. The regulations will include identity and transaction checks, and may cause transaction time to increase. The Post Office have provided information to the FCA to tailor their response, and are offering services such as faster payments, validating customer refund claims, and contactless payment cards to limit disruption. The FCA and the Post Office remain committed to protecting the fundamental right to access cash services.

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Value for Money: Core of TPR Vision

The Pensions Regulator (TPR) is prioritising savers' access to better value for their money in the upcoming year. Their new corporate plan sets out key goals, including continuing collaboration to improve administration and delivery of pension schemes, holding pension managers accountable, and preventing scams and cyber security threats. TPR is also planning a pensions dashboard to give people access to vital pension information and help them make informed decisions. Additionally, they are looking to drive down costs and manage assets in a manner that better supports members. All in all, TPR is committed to delivering a fairer and more transparent service to savers with improved access to their retirement savings.

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54% Employers Push for Hybrid Workplace Return

Towergate Health & Protection’s study reveals that hybrid working has become an established part of life for many UK businesses, with thirty percent of respondents having a majority of staff working partially from home. Positive outcomes such as improved job satisfaction and quality of work, as well as greater flexibility and financial savings on office rent, have been widely seen. Companies must now address challenges such as data security, reduced social interaction and cyber bullying, but with the right policy in place they are able to reap the rewards of hybrid working.

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